Privacy Policy

    Last Updated: 05-February-2026

     

    1. Introduction

    BuildBud (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and services, specifically regarding property surveys and consultations.

     

    2. Information We Collect

    We only collect information that you voluntarily provide to us via our Contact Form or via Telephone. This includes:

    • Identity Data: Your full name.

    • Contact Data: Email address and phone number.

    • Property Data: Your address or Eircode (required to arrange and conduct site surveys).

    • Project Details: Information regarding your property issues (e.g., Defective Concrete Blocks/Mica) and any specific requirements for a survey.

     

    3. How We Use Your Information

    We use your data strictly for business operations, including:

    • Contacting you to discuss your inquiry.

    • Scheduling and performing property surveys.

    • Providing advice or quotes regarding construction and remediation schemes.

    • Following up on services provided.

     

    4. How Your Data is Stored (WordPress)

    As our website is built on WordPress, please be aware:

    • Contact Forms: Information submitted through our contact form is sent via email to our administration team.

    • Security: We use standard SSL encryption (HTTPS) to ensure that the data you input into our forms is transmitted securely.

    • No Online Payments: We do not collect or store credit card or financial information on this website.

     

    5. Data Sharing

    We do not sell or rent your personal data to third parties. We only share your information with:

    • Contracted Surveyors: Professional surveyors or engineers who need your address and contact details to perform the requested site visit.

    • Legal Obligations: If required to do so by law or in response to valid requests by public authorities.

     

    6. Cookies

    We use a limited number of cookies to ensure our website functions correctly. These may include “session cookies” that help the site load efficiently. You can choose to disable cookies in your browser settings, though it may affect your experience on the site.

     

    7. Data Retention

    We retain your personal information only for as long as is necessary for the purposes set out in this policy, or as required for tax and legal record-keeping purposes.

     

    8. Your Rights

    Under GDPR and relevant data protection laws, you have the right to:

    • Request a copy of the data we hold about you.

    • Request that we correct or delete your personal information.

    • Withdraw consent for us to contact you at any time.

     

    9. Contact Us

    For any questions regarding this policy or your data, please contact:

    Ben Boucher

    Email: info@buildbud.co.uk

    Phone: 01384 906105